Case Study: Strategic Partnership Brings an Internal Talent Mobility Vision to Life

Empowering Talent for a Future-Ready Workforce

A Fortune 10 healthcare company sought to identify and upskill high-potential talent to help future-proof its workforce. But what was the best approach to engage top performers beyond an annual incentive trip? The answer came through a close partnership with an outsourced recruitment partner, who helped turn an internal mobility vision into reality.

149

Coaching sessions in

three weeks

99%

Program participation rate

Net Promoter Score

(NPS)

Core Challenges: Shaping a Program for Lasting Impact

As a proven permanent hiring and recruitment process outsourcing (RPO) provider, Sevenstep identified two key challenges to helping its client create a program to upskill talent that aligned with its overarching talent strategy:

	Designing a Scalable Support Framework: The program needed to scale to support hundreds of employees, ensuring continuous career development beyond annual incentives.
	Driving Measurable Employee Development: Sustained success required that the program track and measure outcomes so employees could acquire new skills, unlock their potential and advance through upward mobility.

Path to Success: Personalized Coaching Enables Talent Mobility

Through Sevenstep’s Talent Unbounded® consulting solution, which provides expertise in talent strategy, technology and process improvement, we deployed a team of career coaches with deep knowledge of the client’s organization and industry to provide personalized development programs. The initiative’s objectives were clear: to foster talent mobility through one-on-one coaching, reinforce lessons from onsite breakout sessions, deliver a premium experience for top performers and track measurable outcomes over time.

Key areas of focus included:

	Interview Preparation: Team members offered tailored advice to prepare employees for interviews with recruiters and hiring managers, ensuring they showcased their skills and experience confidently.
	Talent Matching: We worked with employees to help them better understand job descriptions, navigate recent applications and leverage internal networks to expose new role opportunities within the organization.
	Recruiting Lifecycle: We thoroughly explained each stage of the recruiting process, helping employees confidently progress from application to selection.
	Talent Mobility: Our experts outlined advancement opportunities, such as lateral transfers and promotions, helping employees make informed decisions about their next move.
	Personal Branding: We delivered one-on-one consultations to refine resumes and optimize career profiles, ensuring employees presented themselves most effectively for any new opportunities.

Key Results: Enhanced Employee Engagement and Advancement

The program—a first of its kind for the client—delivered immediate, measurable results and provided employees with the resources to advance their careers. Its success laid the foundation for a lasting partnership with Sevenstep, ensuring the program’s ongoing execution and annual enhancement.

149 Career Coaching Sessions in Three Weeks: Delivered personalized support to employees, fostering proactive career growth and engagement.
25% More Likely to Interview: Program participants gained a competitive edge, securing more interviews with hiring managers than other internal candidates.
50% More Likely to Be Hired: Participants showed stronger hiring outcomes, improving their chances of landing new roles within the organization compared to other internal candidates.
99% Program Participation: Nearly all eligible employees actively engaged with the program, swiftly seizing all available coaching resources.
95 Net Promoter Score (NPS): Participants eagerly recommend the program to their colleagues with superior satisfaction ratings.