A manufacturing leader sought to reflect ethnic and gender diversity when opening new facilities in a metropolitan location. Achieving a more diverse workforce would entail overcoming legacy approaches to hiring in non-diverse rural locations. To succeed, the company sought expertise from Sevenstep, resulting in an environment that stimulates innovation, leverages diverse perspectives and broadens its customer base.
With Sevenstep as its recruitment process outsourcing (RPO) provider, the client wanted to emphasize diversity at every stage in the talent acquisition process. Three challenges stood in the way:
Non-Diverse Talent Pools: Navigating its rural Midwest background and high rate of internal mobility, the company’s existing hiring process leaned toward a non-diverse talent pool.
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Unconscious Bias: Failing to leverage advanced tools and practices to address unconscious biases (implicit or subconscious assumptions or judgments about groups of people) led to a lack of diversity in hiring decisions.
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Lack of Data-Driven Decision-Making: Although the company had established internal representation goals, it focused on setting new benchmarks and improving results without relying on historical data. This added complexity to tracking early progress and reinforcing diversity commitments.
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Data-Led Decision-Making: Sevenstep’s proprietary data integration platform, Sevayo® Insights, provided detailed metrics to track and measure diverse representation at every stage of the candidate funnel.
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Tools and Process Refinement: Sevayo® Insights' Diversity Boost feature prioritized diverse candidates in stack-ranked lists. The automated approach reduced unconscious bias that can influence manual candidate sourcing and selection. A gender decoder tool further ensured gender-neutral job descriptions and monitored interview panel results for bias, informing adjustments to enhance fairness.
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Tactical Support: We encouraged participation in diversity-focused events and community initiatives to broaden talent pools. Additionally, we advocated for remote flexibility, where roles and functions allowed, to enhance job accessibility.
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Accountability Framework: Sevenstep partnered with the client to implement diverse candidate slate requirements. The initiative mandated executive approval for hiring decisions made without such representation, establishing clear accountability to track progress and enforce diversity commitments. |
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