Critical Tech Talent Sourcing for Global E-Commerce Innovator

CASE STUDY

  • Challenges
  • Approach
  • Results
Challenges

Hiring Volume: ~180 hires

Geography: US with a primary focus on Seattle and remote sourcing in other markets for relocation

Remote Locations:

San Francisco, Atlanta, Philadelphia, Dallas, Los Angeles, Boston, New York City, Portland, Pittsburgh, Minneapolis, Austin (US), Vancouver, Calgary (Canada), Mexico City (Mexico) and Perth (Australia)

Roles:

Software Development Engineers (e.g. Object oriented, .NET, JAVA, Python, Perl, C++, C#)

Specific Challenges:

  • Fast-scaling requisition requests requiring rapid deployment of Sevenstep resources and strategies
  • Highly competitive marketplace with heavy compensation pressure
  • Highly specific and less flexible job profile requirements
  • Local market saturation – high % of local candidates likely already touched by client
  • High reliance on engagement innovation given strong composition of passive candidates
Approach

Solution Type: Project – Staff Augmentation

Delivery Model: Source and Screen

Highlighted Strategies:

  • Sales-based Recruitment:
    • Heavy focused on “hunting” approach (compelling outreach and sell on the opportunity)
  • Off-shore Support:
    • Bangalore and Manila sourcing teams to increase upper funnel sourcing efforts
  • Process Optimization:
    • Recommended alternative interview process structure to decrease wait time for candidates
  • Advanced Team Segmentation:
    • Pivoted focus on key business lines
  • Custom Recruiting Program:
    • Custom-built, two-week recruiter onboarding program for faster ramp up of expertise
Results
  • Successfully supplemented client’s understaffed internal recruiting team
  • Averaged 30,000 unique profiles monthly
  • Expansion of recruiting scope beyond U.S. and into Canada, Mexico, Australia and Argentina
  • SOW expansion into project engagements – 1st Generation active Sevenstep client
  • Contract renewal – 3rd generation active Sevenstep client