Case Study

Creative Total Talent Strategy Fuels Rapid Program Launch in New Location


 

A Flexible Approach to Meet Urgent Talent Needs

A Fortune 10 health services leader urgently needed specialized talent, including counselors, leadership and operational personnel, to support its employer assistance program (EAP) launch in Dublin, Ireland. To ensure a smooth rollout, the company turned to its permanent hiring and strategy partner, Sevenstep, to quickly fill these roles while establishing a sustainable talent pipeline for future growth.

Key Results

19 Days
Time to staff
immediate roles
40%
Faster time-to-fill
for "specialty" roles
100%
Offer-to-acceptance rate

Core Challenges: Tight Deadlines, Inefficiencies and a Lack of Data

With Sevenstep as its recruitment process outsourcing (RPO) provider, the company aimed to streamline permanent hiring, reduce time-to-fill and proactively meet immediate and long-term talent needs through data-driven strategies. Several challenges stood in the way:

Case Study_Icon 1
New Market Entry: Recruiting for these roles in a new location pressured the client to understand the market and create a competitive hiring strategy quickly.
Case Study_Icon 2
Slow, Legacy Processes: Outdated recruiting methods delayed the client's ability to fill critical positions, risking project timelines. 
Case Study_Icon 3
Insufficient Recruiting for Difficult Roles: An imbalance in recruiter focus limited the client's ability to efficiently tackle accredited roles in a niche industry (e.g., counselors, leadership and operational personnel), resulting in suboptimal strategies and related hiring outcomes.
Case Study_Icon 4
Reactive Hiring: A lack of predictive tools prevented the client from accurately forecasting staffing needs, leading to reactive hiring practices and missed opportunities for strategic talent planning. 

Path to Success: Predictive Data and Flexible Strategy Yields On-Time Results

Sevenstep used a data-driven approach, integrating internal client data with external market intelligence via our proprietary Sevayo® Insights talent data integration platform. Through machine learning-powered predictive analytics, Sevenstep optimized requisition management, prioritized critical openings and built a sustainable talent pipeline to meet short- and long-term growth objectives. Key initiatives included:

Case Study_Icon 5 (2)
Predicting High-Risk Requisitions: AI-driven, multi-factor analysis identified requisitions (reqs) at risk of aging and labeled them with a "specialty" status. Sevenstep supported these reqs with enhanced automated sourcing technology, advanced strategies (e.g., programmatic advertising, events, paid media, etc.) and targeted recruiter engagement to accelerate fulfillment. 
Case Study_Icon 6
Implementing a Total Talent Approach: Sevenstep blended contingent labor and permanent hiring approaches to accelerate the client's EAP operations. By forecasting hiring needs through Sevayo® Insights and adopting a total talent strategy, we quickly filled immediate roles with skilled contingent workers while simultaneously sourcing permanent hires to meet long-term needs.
Case Study_Icon 7
Enhancing Recruiter Efficiency: Leveraging predictive data, Sevenstep targeted high-demand areas to optimize resource allocation, focusing recruiter efforts where they were most impactful. This streamlined recruitment workflows, reduced time-to-fill and prioritized critical roles, driving productivity gains and improving candidate satisfaction. 
Case Study_Icon 8
Elevating the Candidate Experience: Tailored communications, a seamless interview process and a data-driven approach enhanced candidate satisfaction, strengthened the employer brand and increased referral applications by 15%. 

Results: Enhanced Speed and High Satisfaction

  • Rapid Contingent Workforce Deployment: Onboarded 20 contingent workers in 19 days, ensuring the Dublin EAP center opened on time

  • Accelerated Permanent Hiring Process: Completed permanent hires with an average time-to-fill of 60 days over four months, 20% faster than industry standard

  • 40% Faster Time-to-Fill for "Specialty" Roles: Reduced fill times for challenging roles using Sevayo® Insights' flagging system, triggering targeted resources and customized strategies

  • 100% Offer Acceptance Rate: Demonstrated strong candidate engagement and alignment with organizational values, achieving a perfect offer acceptance rate

  • High Project Satisfaction: Earned a net promoter score (NPS) of 76 for the EAP project, well above the EMEA client average and the common "good" benchmark of 30-50 in the region, with NPS measuring a client's likelihood to recommend Sevenstep

  • Improved Predictive Model: Boosted algorithm accuracy from 87% to 95%, enhancing hiring and workforce planning outcomes

Start a Conversation

Not sure what type of worker you need to get the job done? Sevenstep is here to help you figure it out. Let's talk about how our data-driven solutions and strategic partnership can transform your hiring process. Reach out today, and we'll be in touch!

Talk to an Expert
Back to Case Studies